A woman is standing in front of a swimming pool holding a cell phone.

Frequently Asked Questions

  • What are your business hours?

    Monday through Friday 9am - 6pm

    Saturday & Sunday 8am - 1pm

  • Do you run over the holidays

    During the holidays, we provide Holiday Intensive sessions comprising half-hour daily classes throughout the week, Monday - Friday. These sessions run every day between 9 am and 12 pm. Additionally, we offer Private lessons throughout these weeks, along with Squad swim sessions at 10:30 am for both weeks.

  • Where can we park

    We have parking available to the right of the building as you drive into the pool. During the afternoons and over the weekend, we also have use of the courts at Kowhai Intermediate, to the left of the pool,as a parking space.

  • What should students bring to their lessons?

    • Board shorts or t-shirts are not allowed in the pool.
    • Proper swimwear (Lycra/Tog material swim briefs/trunks for boys, swimsuits for girls) is required.
    • Caps are mandatory for swimmers aged 3 and above.
    • Babies and toddlers under 3 must wear appropriate swim nappies.
  • What is your policy for rescheduling or canceling lessons?


    Cancel your class up to one hour before your appointment to receive a makeup token. This token can be used to book any available class at your level with space, and it expires 90 days after your missed session.

  • What is the cost of lessons, and do you offer any discounts or packages?

    Our learn-to-swim classes are priced at $24 per session and are charged for the full term, pro-rated from your start date.  If you have 3 or more children we offer a family discount and if one swimmer swims multiple times per week we provide discounts for these additional sessions.

Have More Questions?

We’d love to hear from you. Choose the most convenient method and we’ll get back to you as soon as we can.

group of kids hanging on gym equipment
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